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Elements and Performance Criteria

  1. Prepare to develop network services
  2. WHS/OHS risk control measures and workplace procedures are followed in preparation for the work
  3. Scope of network services for development is determined from network performance specifications and in consultation with relevant person/s
  4. Activities are planned in accordance with workplace procedures for timelines and in consultation with others involved
  5. Development tools and software are selected based on specified requirements and performance standards
  6. Strategies are implemented to ensure network development is carried out efficiently
  7. Install, configure and manage network services
  8. Complexities of network infrastructure are applied to developing network services
  9. Network infrastructure components in use and installed are configured and variants specified for the network in accordance with relevant industry standards
  10. Management components of network services are configured and requirements specified for the network are in accordance with relevant industry standards
  11. Security components of network services are created and requirements specified for the network are in accordance with relevant industry standards
  12. Network malfunctions are identified and rectified using techniques in accordance with relevant industry standards
  13. Network is monitored and solutions developed to optimise network performance and reliability in accordance with workplace procedures
  14. Approaches to issues/problems are analysed to provide effective solutions
  15. Quality of work is monitored in accordance with workplace procedures and relevant industry standards
  16. Report network administration activities
  17. Network service development records are maintained in accordance with workplace procedures

Performance Evidence

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria on at least two separate occasions and include:

analysing approaches to issues/problems to provide effective solutions

applying relevant work health and safety (WHS)/occupational health and safety (OHS) requirements, including

using risk control measures

configuring management components of network services

consulting with relevant person/s and planning activities to meet scheduled timelines

creating security components of network services

determining the scope of network services for development

developing solutions to optimise network performance

documenting justification and network services development activities

identifying and rectifying network malfunctions

implementing strategies to ensure network development is carried out effectively

installing and configuring network infrastructure components

monitoring quality of work

preparing to develop network services

selecting development tools and software based on specified requirements and performance standards.


Knowledge Evidence

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria and include knowledge of:

remote access

file and print services

configure routing and firewalls

domain name service (DNS) encompassing

dynamic host configuration protocol (DHCP)

internet protocol (IP) version 4 (IPv4) and IP version 6 (IPv6) addresses

monitoring and maintaining of network services

problem-solving techniques

relevant components, development tools and software

relevant industry standards

relevant job safety assessments or risk mitigation processes

relevant manufacturer specifications and installation instructions

relevant network services and infrastructure

relevant rectifying malfunctions techniques

relevant WHS/OHS legislated requirements

relevant workplace documentation, including

network service development records

relevant workplace instructions, quality, policies and procedures.